How to Build a Compelling Marketing Communications Folder

What do you give your prospects after they’ve expressed an interest in your products or services? Most small business owners simply pass out a single sales brochure. It’s much more effective to present a complete folder of information that works to further build trust and confidence. This article discusses the inserts I recommend you include in your marketing folder.

Insert #1: The Compelling Story

Every small business owner should be able to tell a compelling story about their passions and why they started their business. After all, how can you expect to create passion in your customers if you’re not able to convey your own business passion?

The Compelling Story is just that – a short 1-page info sheet on just why you created your business. The story must be personal, engaging, and fun to read. If you can make an emotional connection with the reader, you’ll quickly build trust and confidence with your prospects.

Below are a few points to help you craft the perfect compelling story.

– Be personal – Talk about the people you’ve touched in your business

– If possible, appeal to the emotions

– Make your story fun to read

– Tell your story with passion

– Show your human side – talk about mistakes you’ve made and the lessons you’ve learned

Your Compelling Story is the perfect start to your marketing communications folder.

Insert #2: The Competition

The purpose of this insert is to summarize why people should buy from you as opposed to your competition. Summarize all the advantages of doing business with your company. Communicate your unique approach, the value customers get when they do business with you, and why your products and services are the best in your field.

Again, make this a single sided sheet and pick just three or four points to communicate.

Insert #3: The Problem Solver

How are you are able to solve the business problems of your customers? This insert should tell the whole story.

Here’s what I suggest you include in this single-page insert.

– Define the main problems of your target market

– Describe how your product or service solves those problems

– Describe the steps needed to solve the problem

Insert #4: Product and Service Summary

In this insert, summarize your various product/ services and list the benefits of each.

Make sure you discuss the benefits, not the features. This is an important distinction. Too many companies spend their time covering product features instead of focusing on the benefits to the customer.

Insert #5: The Testimonial Page

This is the page that summarizes your best customer testimonials. Here are a few ideas for collecting customer testimonials.

1. Many customers may feel they don’t have the time to write a testimonial. For customers with an established relationship, write one up on their behalf and present it to them for their approval.

2. After completing a successful transaction with a customer, ask them for a quick testimonial. Have them write a few sentences down on a piece of paper. It will only take a minute and they will rarely refuse if you have provided value.

3. To create more powerful copy, ask your customers to write the testimonial as if they were recommending you to a friend.

Insert #6: The Informational Article

Write a short article on a topic that is important to your customer base. Include a web URL where they can view or download the entire article at no charge. By providing free and useful information, you will build on the trust and confidence you have already established.

So there you have it – all the main components of a strong marketing communications folder. You can purchase a pocket folder with your logo and tag line printed on the front from your local print shop or a service such as VistaPrint. I recommend purchasing folders that have slots on one of the inside pockets for your business card.

Any time you have someone that expresses an interest in your products and services, mail or give them a copy of your folder. It’s a powerful marketing communication strategy that will build trust, interest, and repeat business.

Internal Marketing Communication

Internal marketing communication is an important aspect of the marketing campaign. You will want to keep this flowing at all times to get the focus on your business. There are many different ways to communicate with your customers, but we would like to focus on 3 strong ways here.

1) Emails– Direct emails are a powerful way to communicate with your customers. The information is delivered to a list of individuals who have already shown an interested in what you are marketing. They will be highly receptive to the information that you send. Update your list frequently to capture the attention of your internal clients.

2) Blogs– You have lots of room to talk about anything you like. You will have an audience who is interested in what you have to say. Communicating about your business and your products is a natural part of blogging. Offer good information in your posts and you will have the opportunity to show off what you do as well.

3) Auto Responders– Once someone is inside your sales funnel you will want to stay in constant communications with them. You can use an auto responder to make this happen. You have the opportunity to send out messages with the content you want and at the frequency you determine. This is a powerful way to communicate not only with your new leads, but your partners as well.

The trick to internal marketing communication is to target you audience and stay consistent. You will want to offer the right information to them to keep them coming back. Take the time to learn about your options for communication and you will go far. A solid marketing and mentoring program can help you figure out what works best for you and your business.

Internet Marketing Services Are Using These Same Techniques

With the multitude of internet marketing services and techniques that you hear about daily as you get bombarded with promotional material after promotional material in our emails you come to realize two things. The rationalization of these two main focal points are what lead many online marketers to their doom.

The first thing you come to terms with as you start to focus is how truly overwhelming all of this is! You can’t possibly learn all of these new internet marketing techniques fast enough, master them and implement them effectively all at one time so that you can begin to promote your products, services or affiliate programs.

This brings you to the second realization. You need help! So you decide to hire internet marketing services that are provided by outside experts and so called gurus that promise to help you bring in more traffic, help you build your email list and ultimately increase your monthly sales volume. Don’t worry we’ve all made this mistake, but there is light at the end of the tunnel.

Take One Day To Evaluate All Of Your Resources

I can’t stress how important this is. Internet marketing services FEED on your frustrations! They know that you are bombarded daily by emails that you get from other internet marketing veterans that want to sell you their own products and services. In fact they’re counting on the fact that you’ve actually bought and paid for several of these and that at this point you’re so way beyond frustrated that you’ll do anything, even PAY THEM MONEY to provide you their own internet marketing services that are using the same internet marketing techniques that you could be using yourself for free.

Cancel The Majority Of Your Subscriptions

This is hard for most of us to do. We’ve grown to depend on the advice of these so called internet marketing services, experts and gurus. There is a symbiotic co-dependent relationship formed that has gotten you in the rut you’re in. I’m sure that most of the people you get all these emails are nice, but their bottom line is NOT to be you’re friend. They want to make money online just like YOU want to make money online. The key thing to consider here is that you need to STOP giving them your money and STOP spending all that time reading the tons and tons of emails, so that you can focus on what works and take action.

Stop Paying Internet Marketing Service Providers

This is often the hardest link in your chain to break. What little success that you’ve achieved thus far is only there because of your internet marketing efforts. In that back of your mind you’re telling yourself that the internet marketing services that are provided by online providers are working, just not quite as well as you want them too. The truth is that their using the exact same internet marketing techniques that everyone else is and these techniques are NOT hard to learn! When you stop paying for all the internet marketing services and start focusing your time and money more directly on taking ACTION you’ll notice that you’re paying out less money and yet at the same time your monthly income and website page ranks are still increasing.

Now Is The Time To Take Action And Start Profiting

I realize that things are still very overwhelming, especially if you’re just getting started or if you’ve have a history of trial and error which has brought you in little or no success. Take a deep breath, relax, relate, release and let go of that past that has haunted you. Let go of the overwhelming frustration that comes from inexperience if that is the problem. Internet marketing services and all these so called new internet marketing techniques are NOT the answer. Here’s a clue to get you started;

Social Networking & Social Marketing Is Not New

From the early days of the internet there have been internet marketing services that provided advertising services on bulletin boards, which later lead people to going online using dial up connections and creating social networks of their own through their AOL or other ISP connections. This is how things were done in the early days. What has changed isn’t the concept of social networking & marketing or internet marketing services. The real change that people are talking so much about with the whole buzz of the Web 2.0 craze isn’t social networking & marketing at all, it’s the fact that it’s become so incredibly easy!

With WYSIWYG The Learning Curve Is No Longer Steep

Social Networking & Marketing is definitely getting more popular with the WYSIWYG (what you see is what you get) interfaces that we see on MySpace, Squidoo, YouTube, Facebook and the “groups” that you can join through Yahoo, MSN and the almighty Google. The new advancements make things easy to customize, add video and in many cases create your own “squeeze page” that you can publish and then use to promote your products, services and affiliate programs.

This is the secret to the internet marketing services that many of you are already paying for. Using these same principals there are online blogs and forums that you can use as well and these are no secret either. The only thing that makes it harder for newbies and people who have failed in the past is that they either don’t know HOW, they don’t know WHERE or they don’t fully understand WHY certain things are done the way they are.

One last thing to give you something to think about before I go

Please bare in mind that this is solely based on my own biased opinion, which comes from years of experience as a web designer, web host and internet marketing promoter. My thoughts on all of this are simple if you would like to save an incredible amount of time, energy and money. Try by focusing on ONE THING at a time and learn everything you can. There are video, audio and pdf style tutorials readily available at reasonable prices. All you need to do is find ONE SOURCE that you can get as much material from as possible at a reasonable price and then begin your learning experience.

Go in to this with an open mind. Often you may think that YOU KNOW something, when in truth you are familiar with what it is and the basics of how it works, but you’re not yet proficient enough to be called an “expert”…..yet. I add that last little bit because I believe that with the right tutoring you can and will be one!

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